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Test
Your Professionalism
by Gerri D. Smith
“Professionalism is a
skill that must be practiced to be mastered; it does not
need to be explained to yourself or others – it just is.”
It’s natural not to be understood all the time, and it’s
natural for you to not understand others all the time. When
you set yourself up to understand everything that’s said or
done to you, most of the time you will be disappointed.
There isn’t any way you can accurately predict and interpret
another person’s words, feelings and emotions, or their
deepest thoughts, simply because no two people think alike.
Learn to overlook some things that you don’t fully
understand. For instance, when you interact with someone
whose attitude or behavior is irritating to you, learn to
ignore the behavior. If the action toward you is not
harmful, then ignore it. Then you won’t become a victim of
the unpleasant behavior. Or, if you choose to, and can
handle the conflict, you can seek an explanation from the
person whose behavior is distasteful to you.
Also, you can test your professionalism when placed in an
unpleasant or an offensive situation by either walking away
or, quietly commanding yourself to smile. This deflects the
hurt, and erases the need to feel that you’ve been treated
unfairly. This is a good test to
practice and master.
In many business transactions, there may be times when you
won’t approve of a customer’s behavior or language. Most of
the time, the rude behavior has nothing to do with you. So,
you can disregard it. Otherwise, you’ll see your emotional
strings getting pulled every time.
Observe your own behavior as you interact with others. Make
certain you are not guilty of any of the unprofessional
habits listed below:
* ARGUING – Disagreeing, quarrelling, or being in
conflict with another. Arguments begin when there is a
misunderstanding. Whenever your words or actions cause
another to experience feelings of embarrassment or
humiliation, or when you participate in an argument that
leads to the other person being treated unfairly, you are
acting in an unprofessional manner.
Arguments are not normal behaviors. They are self-defeating
attitudes that may elevate your blood pressure and your
stress level. Arguments tend to upset both participants.
Instead of arguing, try to help and/or support the other
person’s view. Agree to disagree – you keep your
opinion, and let the other person keep theirs.
* LYING – Being deceitful, dishonest, and insincere.
How many people do you know who tell the truth all of the
time and at all costs? Take a look at yourself, your
associates, your family, and anyone you interact with – even
your not-so-favorite people. In some situations, this
unprofessional behavior may be very narrowly defined and may
depend upon the circumstances.
In some cases, it makes sense to avoid lying when you know
that the truth will be damaging. You must then evaluate your
principles. Are your values more important than the person
you’re helping? However, when your words are meant to
conceal the truth, or to destroy relationships, or another’s
character, it is not a professional behavior.
* DOMINEERING –A feeling of superiority, overbearing,
forceful, or showing offensive behavior toward others.
Developing a need to dominate or to be accepted based upon
your own self-importance is another self-defeating attitude.
Professional behavior is never having a need to prove that
you are superior to anyone else.
Whenever you depend upon the attention of others, or when
you develop a need to be noticed, you set yourself up for
constant gratification and expectation for approval. How
long could you expect someone else to cater to your wishes,
without the other person losing her/his own
self-worth?
* EXAGGERATING – Overstating; embellishing the truth, or
inflating the truth. Nothing is more sacred than the
integrity of your own mind. There is only one you. Know that
you are unique – yet, flaunting it to the point of rubbing
your uniqueness in someone else’s nose is not a sign of
professionalism.
* JUDGING – A way of comparing yourself to others.
You are guilty of sitting in judgment of others when you
display any of the following positions:
1. “I’m more attractive than she is.”
2 “My accomplishments and goals are more important than
yours.”
3. “My business is better than the one down the street.”
4. I can do ____________(Fill in the blank) better than
anybody else.
5. My house is bigger and more expensive than my co-worker;
my business partner, my brother, etc.
When your way of thinking is based on your opinion and is
not based on fact or the truth, the behavior is
unprofessional.
Look closely at yourself and your own aspirations, then
learn to appreciate the fact that your life need not be
built upon comparing yourself to others, exaggerating and/or
lying to others, or feeling that you’re superior. Instead,
with your built-in spiritual nature, make your life one that
is pleasing to others, fulfilling to yourself, and –
exceedingly professional.
Gerri D Smith
publishes and hosts multiple Gateways to inspire, encourage,
and support individuals, small business owners,
entrepreneurs. An online business resource giving you more
ways to reach your personal and financial goals through
articles, ongoing contests for cash prizes, and more in a
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